Our Staff

Baytree Lodge has staff on site 24 hours a day 365 days a year. There are at least 3 staff between 9am and 5pm and 2 staff between 5pm and 9am. We pride ourselves in the quality of our team who are committed and dedicated. We believe strongly in supporting our staff to provide an excellent service. Shila House has achieved the bronze Investors in People award in recognition of their commitment to nurturing their employees. Our philosophy towards supporting our employees means we enjoy a low staff turnover.

All our staff undergo an ongoing and comprehensive training programme. Topics covered include the following:

  • Mental illness
  • Medication administration
  • Protection of vulnerable adults
  • First Aid
  • Fire safety
  • Manual Handling
  • Health and safety
  • Infection control
  • Food hygiene
  • Challenging behaviour


All staff are trained to a minimum NVQ2 or equivalent and are offered further training towards diplomas in care related subjects.

We pride ourselves in training and devloping our staff.  This is evidences by the Silver Recognition Award we received from Investors in People in 2013

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Baytree Lodge call our registered manager Siyoum on 020 8445 8114      Holmwood call our registered manager Ian on 01603 433437